Privacy Policy
Last updated: June 24, 2026
This Privacy Policy explains how Longer Together Pet Co. ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from longertogetherpet.com (the "Site").
Information we collect
Information you provide. When you place an order, create an account, contact us, or sign up for marketing, we collect details such as your name, email address, shipping and billing address, phone number, and order information. Payment card details are processed by our payment providers and are not stored on our servers.
Information collected automatically. When you browse the Site, we automatically collect certain information about your device and activity, including your IP address, browser type, pages viewed, and how you interact with the Site. We collect this information using cookies and similar technologies.
Information from third parties. We may receive information about you from service providers such as our e-commerce platform (Shopify), payment processors, and advertising and analytics partners.
How we use your information
- To process and fulfill your orders, including shipping and order confirmations.
- To provide customer support and respond to your inquiries.
- To send you marketing communications where you have opted in, and to let you opt out at any time.
- To operate, improve, and secure the Site and prevent fraud.
- To comply with our legal obligations.
Cookies and tracking
We and our partners use cookies, pixels, and similar technologies to operate the Site, remember your preferences, measure performance, and deliver and measure advertising (including the Meta/Facebook pixel). You can control cookies through your browser settings and, where available, through the cookie banner on our Site.
How we share your information
We share your information with service providers who perform services on our behalf, such as our e-commerce platform, payment processors, shipping carriers, email and marketing providers, and analytics and advertising partners. We may also share information to comply with the law, enforce our terms, protect our rights, or in connection with a business transfer. We do not sell your personal information for money. Certain sharing for targeted advertising may be considered a "sale" or "sharing" under some state laws; see "Your rights" below to opt out.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing or targeted advertising. To exercise these rights, email us at help@longertogetherpet.com. You can unsubscribe from marketing emails at any time using the link in those emails.
Data retention
We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.
Children's privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.
Contact us
If you have questions about this Privacy Policy, contact us at help@longertogetherpet.com or by mail at Longer Together Pet Co., 982 Main St. Suite 4-315, Fishkill, NY 12524, United States.